X

Delivery Information

Service

Delivery Time

Price

FREE Over

2nd Class Royal mail

1-3 working days

£3.90

£15

1st Class Royal mail Signed

1 working day

£5.50

£60

Next Day Special Before 1PM

Next working day

£7.50

£150

International Europe Tracked

2-7 days

£10.00

N/A

International Worldwide Tracked

2-7 days

£12.00

N/A

 

Note: International orders above 2kg in weight may incur an extra charge. Please contact us beforehand.

Same day dispatch

All orders placed before 3pm Monday-Friday will be dispatch the same day. Any order placed outside of this time, and or on weekdays or bank holidays will be dispatched on the next working day.

Discreet Packaging

We ensure that every order is discretely packaged in either a plain cardboard box, or a padded envelope. Only the delivery address and postage label will be on the parcel, with no reference to Essence-Boutique.

Delivery Times

The above delivery times shown above are provided by our couriers. In busy periods, times maybe slightly longer, however we will always do our best to deliver within the timescale provided. 

Deliverable Countries

European

All European countries (including non EU).

Worldwide

USA                      Australia                    South Africa        

Canada                New Zealand            Russia

If you would like to purchase an item from another country please contact us for a quote. 

Returns

14 Day Return Policy: If you are unhappy with your purchase or change your mind, you may return it for a full refund, within 14 days or purchasing the item. The item must not be used, still be in its original packaging, and if there is a seal on the product – This must still be intact.

Faulty Items: In the unlikely event that your product is faulty please contact us immediately and we will resolve the issue as soon as possible. Certain items are covered for up to 1 year

If you have a returns enquiry please contact us using the ‘contact us form’ or at

returns@essence-boutique.com